Privacy Policy
Last updated: January 1, 2026
1. Introduction
HVACIQ ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at hvaciq.io.
2. Information We Collect
We collect information you provide directly to us, including your name, email address, and password when you create an account. We also collect the questions you ask and the AC model you select during chat sessions.
We automatically collect certain usage information when you visit our site, including your IP address, browser type, pages visited, and the time and date of your visit.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Save your chat history so you can reference it later
- Send you service-related communications
- Monitor and analyze usage patterns to improve HVACIQ
- Detect and prevent fraudulent or unauthorized use
4. Data Retention
We retain your account information and chat history for as long as your account is active. You may delete your account and all associated data at any time from your account settings.
5. Third-Party Services
HVACIQ uses Google Gemini to process your questions. Your queries are transmitted to Google's API in accordance with Google's Privacy Policy. We do not sell your data to third parties.
6. Security
We implement reasonable technical and organizational measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@hvaciq.io.